Shipping

We use world-class courier companies like EMS, FedEx and DHL to ship products.
Unfortunately, we cannot deliver orders to PO boxes and military addresses.

 

Shipping Cost
Note: This section shows the respective shipping fees in different currencies. 

 Country   

 Shipping Costs 

 Canada

  CAD15

 USA

  USD10

 Spain

  EUR10

 France

  EUR10

 Italy

  EUR10

 Portugal

  EUR10

 Andorra

  EUR10

 

Shipping Time

Our customers typically receive their orders within 1-7 business days of shipping. For more detailed estimated shipping days, please refer to the table below.

 Area/Region  Estimated Shipping Days
 USA, Canada  2-7 days
 Spain, France, Italy, Portugal, Andorra  1-5 days

*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.

You will receive a tracking number in the confirmation email sent at shipment.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at descente-contact@lingble.com. You can also chat with us live or leave us your email and a message in the chat button found at the bottom right-hand side of the page.

Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request you for additional information or fees (via SMS or e-mail). We will do our best to assist you with any customs issues. Just reach out to us! We recommend you to respond in a timely manner to avoid the shipment being returned to us. In such cases, you agree that you shall bear any return costs and reshipment costs. For more information please refer to our Terms & Conditions.

 

Shipments to US - Tax ID / Social Security Number Requirement

U.S. Customs and Border Protection (CBP) may require your Tax ID / Social Security Number (SSN) to clear your parcel through customs, particularly if the shipment contains goods originating from Mainland China,Hong Kong SAR or Macau SAR.
Providing your Tax ID / SSN is optional, but please note that if you choose not to provide your Tax ID / SSN and CBP requires it, your package may be delayed, returned, or even seized.
In the event your order is returned to us due to customs clearance failure due to non-provision of Tax ID / SSN:

  • The order will be automatically cancelled and refunded once the item is returned.
  • The original shipping fee will be deducted from the refund amount.  
  • You may also be responsible for any return shipping charges or additional fees incurred, such as customs handling fees.

We understand that your Tax ID / SSN is highly sensitive information. Rest assured, it will be used solely for customs clearance purposes and handled with the utmost care in accordance with our Privacy Policy.
If you are unsure or have any questions, please feel free to reach out to our customer support team for support.

 

Shipping Countries

DESCENTE is shipping the orders to these countries at this time.

  • Spain
  • France
  • Italy
  • Portugal
  • Andorra
  • United States
  • Canada

 

Descente Packaging
Every purchase includes an exclusive descente original bag. Crafted to pack your garment!